How we work, what we produce, and what to expect when you partner with East West Basics for sourcing and manufacturing in Asia. Answers to the questions we hear most from brands exploring Asia sourcing and manufacturing for the first time, or those considering a move to a new manufacturing partner.
We work across more than 20 product categories including Furniture, Home Décor, Seasonal & Holiday, Fitness, Baby & Kids, Travel, Outdoor, Kitchen, Tabletop & Bar, Pet, Storage & Organization, Novelty & Gifts, and more. Visit our Products & Materials page for the full list of categories and materials.
We require a minimum order value of $20,000 per project. Minimum order quantities for individual items are set by the factory and vary based on product complexity, materials, and tooling requirements. We negotiate MOQs on your behalf and will always be upfront about what is realistic.
Getting started is simple. Reach out through our Contact page to schedule a call with our team. We’ll learn more about your product, your goals, and where you are in the process. From there, we’ll talk through the best path forward, answer your questions, and help you determine whether we’re the right manufacturing partner for your brand.
No. We work with brands at every stage. If you have an approved design, we can dive right into identifying the best factory in our network for your product. If your product is still in development and you need help with concept refinement, material selection, or technical specifications, our U.S.-based product development team can work with you to get your design production-ready.
No. There are no retainers, no sourcing fees, and no sample costs. The upfront work we do — evaluating factories, obtaining competitive quotes, assessing production feasibility, and refining your samples until they’re right — is all part of how we operate. Our success-based model means we only earn when we deliver a product that meets your standards.
You won’t need to. Our Asia offices are staffed with multilingual managers who coordinate directly with local factories in their local language. Your point of contact is always someone on our team — you communicate with us, and our Asia team translates that into action on the factory floor.
We manufacture across five countries in Asia: China, Vietnam, Cambodia, India, and Bangladesh. Our Shenzhen office serves as the operational hub for factory coordination, with on-the-ground teams embedded in each market. Our U.S.-based team works directly with our clients on product strategy, development, and program management.
We begin by evaluating your product against the specific capabilities required: material expertise, tooling, production volume, finishing standards, and compliance requirements. From there, we match it to the best fit factory that has a proven track record producing your specific product category. It’s a strategic decision rooted in decades of firsthand experience with these manufacturing partners.
Yes. Our factory network covers a wide range of materials and production methods. If a project calls for something outside our standard portfolio, we will identify and vet the right factory to ensure seamless production. We often produce products in categories and materials our clients assumed would require a separate vendor.
Our multi-country manufacturing footprint across China, Vietnam, Cambodia, India, and Bangladesh gives our clients built-in flexibility when trade policy shifts. We actively monitor tariff developments and work with brands to evaluate alternative sourcing strategies — whether that means shifting production to a different country or splitting orders across multiple markets to reduce exposure. With established teams and factory relationships already in place across Asia, we can quickly identify and activate the right option for your product.
Yes. Many of our clients produce across two or more of our five Asian markets for the purpose of reducing single-country risk. We help you evaluate which countries and factories are the best fit for each product based on capability, cost, lead time, and compliance requirements — then manage production across all of them through a single point of contact. You get the benefits of a diversified supply chain without the complexity of managing multiple vendor relationships.
We manage everything up to the point of shipment: packaging, labeling, compliance documentation, and delivery to port. If your products require specific certifications or testing, we build that into the production process from the start. When multiple factories are involved, we coordinate transport and consolidation so your logistics partner receives a single, organized handoff. We do not manage ocean freight or customs brokerage directly, but we work alongside your logistics provider to make sure handoffs are clean and on schedule.
It depends on where your product is in development. If you come to us with an approved spec, most programs run 90 to 120 days from production kick-off to delivery. If your product is still in the concept or development phase, the timeline will be longer and varies based on complexity, materials, and how many sample rounds are needed. Either way, we set clear milestones at the start of every program so you always know where things stand.
As involved as you’d like to be. We start by working closely with you to understand your product, your requirements, and your standards. From there, we manage factory selection, sampling, production, and quality control on your behalf. Throughout the process, you’ll have a single point of contact who will work with you to approve key milestones and will keep you informed at every stage.
No. Our on-the-ground team maintains a constant factory presence, overseeing every phase of the manufacturing process for you. This allows you to have complete oversight of production without needing to travel. Should you wish to tour a facility firsthand, we are happy to facilitate the logistics and accompany you on the visit.
Our QC team is at the factory at the beginning, middle, and end of every production run. We monitor sampling, component materials, packaging, labeling, and drop testing at every stage. Issues are caught and resolved in real time. Products that do not meet the approved standard do not ship. Our proven QC process results in an industry-leading defect rate of less than 0.005%.
In the rare instance a production error on our watch makes it past our QC process, we make it right at our own expense. That means a credit, replacement production, or whatever the situation calls for. No excuses, no finger-pointing, no exceptions. We have gone as far as air-freighting replacement containers to meet a client’s deadline. It’s who we are and how we operate.
Our pricing is built into the cost of goods — there are no retainers, no sourcing fees, and no surprise line items. That means we only earn when we successfully deliver product you’ve approved at a price you have agreed to. Our success is tied directly to yours.
Our model is built around helping you hit your pricing goals — not increasing them. We negotiate directly with factories on your behalf to find the right balance of quality, cost, and production capability for your product. And because transparency matters, we’ll always walk you through exactly what’s driving your pricing and where your costs are coming from.
East West Basics manages all factory relationships on your behalf — overseeing communication, quality, and timelines every step of the way. You work directly with our team while benefiting from our trusted factory network and on-the-ground expertise. Your designs, specifications, and intellectual property always remain fully yours.
Yes. Your designs, specifications, and proprietary information remain your property at all times. We take IP protection seriously and structure our factory relationships to safeguard your work. If your product requires an NDA or specific contractual protections at the factory level, we will build that into the program.
Three things set us apart. First, our sourcing roots in Asia date back to 1965, giving our clients access to deeply established factory relationships, stronger pricing leverage, and decades of on-the-ground expertise. Second, we stand behind the outcome. In the rare event something goes wrong on our watch, we take responsibility and make it right at our expense. Third, we make the entire process seamless. You have one dedicated point of contact managing your program end-to-end across both the U.S. and Asia — with clear communication, proactive oversight, and no gaps between teams.
We work with brands at every stage — from emerging DTC companies launching their first product line to established retailers managing complex, multi-category production programs. What our clients have in common is the need for a manufacturing partner they can trust to deliver consistent quality, navigate the complexities of overseas production, and stand behind the outcome.
If you’re sourcing or manufacturing consumer products in Asia and looking for a partner who can simplify the process, protect your quality standards, and proactively manage every detail from concept to shipment, there’s a good chance we’re the right fit. The best way to find out is to schedule a conversation with our team. We’ll take the time to understand your product, your goals, and your challenges — and give you an honest assessment of whether we’re the right partner to help you grow.
Whether you’re developing a new product line, expanding into new categories, or looking for a manufacturing partner who understands your market, we’d like to hear about your project.