We primarily serve the consumer goods sector (both wholesale and retail). This includes products across a wide spectrum of categories, from gardening and household goods to home health and travel items.
What types of products does East West Basics specialize in sourcing?
Here’s a list of items we have sourced:
- Artificial Plants
- Camping Gear
- Decorative Ceramics
- Decorative Lighting
- Glass Décor
- Home Goods
- Jewelry Storage
- Sporting Goods
- Personal Care
- Pet Products
- Rugs and Mats
- Seasonal Décor
- Tabletop Accessories
- Travel Accessories
- Wall Art
How does East West Basics manage risk for clients?
We foster an open line of communication with all our clients and place great emphasis on delivering products that measure up to the level of quality agreed upon prior to each deal.
We also adopt a highly transparent approach, garnering sample approvals to ensure that all expectations of our clients are met.
As East West Basics is closely involved in factories during the pre-production, production, and packaging processes, you can rest assured that our teams conduct routine QC checks to uphold the standards of all the products we supply.
How much involvement will I have during the sourcing process?
To enable East West Basics to better understand your business and product requirements, we will work closely with you to get detailed insight into your product development process.
With the information you provide, we will then conduct rounds of vetting and select the best factories for production in your case.
Can you help with the logistics and shipping of the sourced goods?
With over 25 years of experience in importing products, we can provide expert guidance for our clients throughout the whole process. Our hands-on approach to monitoring the movement of goods, from factory to port, also ensures reliable and timely delivery of all products ordered.
How does East West Basics handle potential language and cultural barriers when dealing with suppliers?
Our team in China is equipped with many multilingual managers who are highly capable of facilitating communications between the factory and our clients.
What regions outside of China do you source from?
Currently, we also work with suppliers in Vietnam, and are looking to expand into Cambodia in 2023.
How can I be assured that my business will get the lowest possible prices for our goods?
As East West Basics does not run on a commission-based model, our profits solely depend on meeting our clients’ pricing goals. As such, our priority is to provide true value for our clients, which means great quality products at a great price.
East West Basics can also conduct negotiations with the selected factory on a case-by-case basis, depending on which pricing factors are most important to the client.
Can East West Basics assist with import/export regulations and customs issues?
Yes, we provide our clients with a clear understanding of import/export regulations and customs documentation.
Do you have any minimum order quantities (MOQs)?
MOQs are established by the factories and will vary depending on the characteristics of each individual item. However, you can rest assured that we will negotiate with the factories to establish the best MOQs possible that each situation requires.
How will I know that I will be obtaining products that are of good quality?
With years of experience working with well-established factories and our reputation for delivering quality products (less than 1/10th of 1%